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In Contao Version 4.13.35 There seems to be a possible bug. Trying to enter a users email and username and the form says account not found, even though everything is right. I try it with other accounts and it works...
I think it could possibly be with their email address... it's like "a-b-lastname@example.com"
I this something that Contao would not recognize on the Password reset form?
Thanks
The latest version is currently Contao 4.13.52. You should therefore update to this version first.
If the problem then still persists and is reproducible, you can create a ticket here: https://github.com/contao/contao/issues
Figured it out... the user had disable = 0 in the column and so it couldn't find them... At least it wasn't a contao problem... more a chatGPT problem... haha