Live Update 3.5.35->3.5.36 leads to blank page

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12/04/2018, 21:50
Ruppel

Live Update 3.5.35->3.5.36 leads to blank page

Hi,

I have trouble upgrading my installation from 3.5.35 to 3.5.36 via Live Update.

From the "Maintenance" page I go to the "Live update" page.
My Live Update ID is entered, Database backup is selected.
Then I select the version 3.5.36 and click on "Start update".

I then get only a blank page.
It's really blank, Firefox page source doesn't show anything (except line number 1).
URL is XXXXXXXXX.de/contao/update.phar.php/index.php

I deleted the contao/update.phar.php file and tried again. No change.
I switched to german and deleted the file above. No change.

PHP version is 5.6.38

By now I had no problems updating this way.

Any ideas?

Thanks and have a nice eveneing,
Ruppel
12/04/2018, 22:02
xchs

Are there any errors logged to system/logs/error.log?
12/04/2018, 22:24
Ruppel

Quote:

Originally Posted by xchs

Are there any errors logged to system/logs/error.log?

Nothing.
Newest Log file in that folder is from Oct/19.
12/04/2018, 22:26
xchs

Did you already check the system requirements with the Contao Check?
12/04/2018, 22:46
Ruppel

Quote:

Originally Posted by xchs

Did you already check the system requirements with the Contao Check?

Contao Check 12.0 found:

Contao system requirements

You can install Contao 2.x More information …
You can install Contao 3.x More information …
You can install Contao 4.x More information …
You cannot install Contao 4.5 More information …

File permissions

The PHP process is allowed to create files. More information …

Additional services

You can use the Live Update. More information …
You can use the Composer package manager. More information …
You can use the Extension Repository. More information …

Validate an installation
Version

Found a Contao 3.5.35 installation.
Corrupt files

robots.txt

Your installation is not up to date.
12/04/2018, 22:49
Ruppel

/robots.txt:
User-agent: *
Disallow: /check/
Disallow: /contao/
Disallow: /system/
Disallow: /templates/
Disallow: /vendor/
Disallow: /share/index.php
Disallow: /build.xml
Disallow: /composer.json
Disallow: /composer.lock
Disallow: /README.md
12/04/2018, 22:51
xchs

Okay, seems like it is all fine with the Live Update.
12/04/2018, 22:56
xchs

Can you open the following URL: https://example.com/contao/update.phar.php/index.php?do=process ?
12/04/2018, 23:15
Ruppel

Quote:

Originally Posted by xchs

Can you open the following URL: https://example.com/contao/update.phar.php/index.php?do=process ?

Same, blank page
12/04/2018, 23:21
xchs

Strange. Maybe you check out also which response header you get when opening this URL?

You may eventually want to perform the update with the easyUpdate3 extension (https://contao.org/en/extension-list...pdate3.en.html).
12/06/2018, 22:22
Ruppel

Hi,

(back again...)

Now,... I managed to turn on "display_errors" in the shared webspace php settings.
After "Start update" I get the following:

Fatal error: Phar::webPhar(): Failed opening required 'phar:///var/www/...../httpdocs/contao/update.phar.php/index.php' (include_path='.:/opt/plesk/php/5.6/share/pear') in /var/www/...../httpdocs/contao/update.phar.php on line 62

I checked the file, but I'm not familiar with php, but I think some of you are :-)

Cheers,
Ruppel
12/06/2018, 22:26
xchs

Could you maybe switch to PHP 7.1 or PHP 7.2?
12/06/2018, 22:44
Ruppel

Hi,

OK, switched to php 7.2.
This leaded to a general error, but I found a solution for this (switch dbdriver to 'MySQLi') in localconfig.

Now, the update works as expected, phew!

Thanks for the fast help!
Cheers,
Ruppel
12/06/2018, 22:46
xchs

You're welcome.

Also check your third-party extensions to see if they are compatible with PHP 7.2.