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Thread: Live Update 3.5.35->3.5.36 leads to blank page

  1. #1
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    Default Live Update 3.5.35->3.5.36 leads to blank page

    Hi,

    I have trouble upgrading my installation from 3.5.35 to 3.5.36 via Live Update.

    From the "Maintenance" page I go to the "Live update" page.
    My Live Update ID is entered, Database backup is selected.
    Then I select the version 3.5.36 and click on "Start update".

    I then get only a blank page.
    It's really blank, Firefox page source doesn't show anything (except line number 1).
    URL is XXXXXXXXX.de/contao/update.phar.php/index.php

    I deleted the contao/update.phar.php file and tried again. No change.
    I switched to german and deleted the file above. No change.

    PHP version is 5.6.38

    By now I had no problems updating this way.

    Any ideas?

    Thanks and have a nice eveneing,
    Ruppel

  2. #2
    Community-Moderator xchs's Avatar
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    Are there any errors logged to system/logs/error.log?
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  3. #3
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    Quote Originally Posted by xchs View Post
    Are there any errors logged to system/logs/error.log?
    Nothing.
    Newest Log file in that folder is from Oct/19.

  4. #4
    Community-Moderator xchs's Avatar
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    Did you already check the system requirements with the Contao Check?
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  5. #5
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    Quote Originally Posted by xchs View Post
    Did you already check the system requirements with the Contao Check?
    Contao Check 12.0 found:

    Contao system requirements

    You can install Contao 2.x More information …
    You can install Contao 3.x More information …
    You can install Contao 4.x More information …
    You cannot install Contao 4.5 More information …

    File permissions

    The PHP process is allowed to create files. More information …

    Additional services

    You can use the Live Update. More information …
    You can use the Composer package manager. More information …
    You can use the Extension Repository. More information …


    Validate an installation
    Version

    Found a Contao 3.5.35 installation.
    Corrupt files

    robots.txt

    Your installation is not up to date.

  6. #6
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    /robots.txt:
    User-agent: *
    Disallow: /check/
    Disallow: /contao/
    Disallow: /system/
    Disallow: /templates/
    Disallow: /vendor/
    Disallow: /share/index.php
    Disallow: /build.xml
    Disallow: /composer.json
    Disallow: /composer.lock
    Disallow: /README.md

  7. #7
    Community-Moderator xchs's Avatar
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    Okay, seems like it is all fine with the Live Update.
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  8. #8
    Community-Moderator xchs's Avatar
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    Can you open the following URL: https://example.com/contao/update.phar.php/index.php?do=process ?
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  9. #9
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    Quote Originally Posted by xchs View Post
    Can you open the following URL: https://example.com/contao/update.phar.php/index.php?do=process ?
    Same, blank page

  10. #10
    Community-Moderator xchs's Avatar
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    Strange. Maybe you check out also which response header you get when opening this URL?

    You may eventually want to perform the update with the easyUpdate3 extension (https://contao.org/en/extension-list...pdate3.en.html).
    Last edited by xchs; 12/05/2018 at 16:18.
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  11. #11
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    Hi,

    (back again...)

    Now,... I managed to turn on "display_errors" in the shared webspace php settings.
    After "Start update" I get the following:

    Fatal error: Phar::webPhar(): Failed opening required 'phar:///var/www/...../httpdocs/contao/update.phar.php/index.php' (include_path='.:/opt/plesk/php/5.6/share/pear') in /var/www/...../httpdocs/contao/update.phar.php on line 62

    I checked the file, but I'm not familiar with php, but I think some of you are :-)

    Cheers,
    Ruppel

  12. #12
    Community-Moderator xchs's Avatar
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    Could you maybe switch to PHP 7.1 or PHP 7.2?
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  13. #13
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    Hi,

    OK, switched to php 7.2.
    This leaded to a general error, but I found a solution for this (switch dbdriver to 'MySQLi') in localconfig.

    Now, the update works as expected, phew!

    Thanks for the fast help!
    Cheers,
    Ruppel

  14. #14
    Community-Moderator xchs's Avatar
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    You're welcome.

    Also check your third-party extensions to see if they are compatible with PHP 7.2.
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