Blank screen after install tool password change

[tmikk]

I am trying to install Contao on a new server, but cannot get the install tool dialog to appear past encrypting of the install tool password. I am installing Contao 2.9 on CentOS 5.5 http://www.centos.org/. The Contao check tool checks out fine: http://webdev.oed.umn.edu/music/contao-check.php. Php is installed with all appropriate modules:http://webdev.oed.umn.edu/music/php-test.php. Apache is version 2.2.

Here is what happens...
I go to the backend install url: http://webdev.oed.umn.edu/music/contao/install.php

• Enter the default password[/*:m:idf14o69]
• Then I change the default password[/*:m:idf14o69]
• Then I am asked to enter or generate the encryption key[/*:m:idf14o69]

As soon as I generate the encryption key I am presented with the blank page.

I searched around in this forum, and found some related posts, especially one describing the same behaviour on IIS, but I have not been able to resolve this. I tried modifying the localconfig.php file and enter values by hand, but still the install tool web pages do not appear. I am also not able to access the backend.

Tried enabling error dispaying on the website in the localconfig.php file, but again no information is given in the install tool dialog, just a blank page.

Thanks for any advice!

[planepix]

Hi tmikk,

have you checked this?

[tmikk]

I had not seen the post about eaccelerator before. However, I don't believe that I am using it :-(. It is not listed in my modules list and is not referenced in php.ini file.

[mechaflash]

I had this issue on my very first install. I followed their directions for the eAccelerator but it did absolutely nothing. I would suggest deleting the install directory and doing another install, and make sure that you give full write permissions to your Contao root directory under your specific user to ensure there is full access to the program. After I did that it worked perfectly fine.

After it asks for encryption key, it then should prompt for the database info and creating an admin account for Contao. After all's said and done you should then have access to login to the back-end.

Cheers!

~Mecha

[tmikk]

Tried re-downloading, and then extracting the Contao install once again. Ensured that permissions to the Contao root are correct, but the same behavior persists. I also uninstalled and reinstalled php and then restarting Apache, but that too did not help. The entries in the localconfig.php show:

### INSTALL SCRIPT START ###
$GLOBALS['TL_CONFIG']['websitePath'] = '/music';
$GLOBALS['TL_CONFIG']['licenseAccepted'] = true;
$GLOBALS['TL_CONFIG']['installPassword'] = 'removed_by_me';
$GLOBALS['TL_CONFIG']['encryptionKey'] = 'removed_by_me';
$GLOBALS['TL_CONFIG']['installCount'] = 0;
### INSTALL SCRIPT STOP ###

[mechaflash]

Tried re-downloading, and then extracting the Contao install once again. Ensured that permissions to the Contao root are correct, but the same behavior persists. I also uninstalled and reinstalled php and then restarting Apache, but that too did not help. The entries in the localconfig.php show:

### INSTALL SCRIPT START ###
$GLOBALS['TL_CONFIG']['websitePath'] = '/music';
$GLOBALS['TL_CONFIG']['licenseAccepted'] = true;
$GLOBALS['TL_CONFIG']['installPassword'] = 'removed_by_me';
$GLOBALS['TL_CONFIG']['encryptionKey'] = 'removed_by_me';
$GLOBALS['TL_CONFIG']['installCount'] = 0;
### INSTALL SCRIPT STOP ###

This is what I have in mine:

$GLOBALS['TL_CONFIG']['websitePath'] = '';
$GLOBALS['TL_CONFIG']['useFTP'] = true;
$GLOBALS['TL_CONFIG']['ftpHost'] = 'localhost';
$GLOBALS['TL_CONFIG']['ftpPath'] = '/var/www/html/';
$GLOBALS['TL_CONFIG']['ftpUser'] = '(username)';
$GLOBALS['TL_CONFIG']['ftpPass'] = '(password)';
$GLOBALS['TL_CONFIG']['ftpSSL'] = #;
$GLOBALS['TL_CONFIG']['licenseAccepted'] = true;
$GLOBALS['TL_CONFIG']['installPassword'] = '(long string of hex)'

Hope the cross reference helps.

~Mecha

[tmikk]

MySQL support was not installed for PHP. After installing it and restarting Apache all worked well.

[mechaflash]

Php is installed with all appropriate modules

Hehehe :D

[tmikk]

... been spoiled by Ubuntu where the server install takes care of installing and enabling PHP MySQL module.