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Thread: Search Help

  1. #1
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    Default Search Help

    Hi,

    I've just setup a new search box on a site. If you search for something that doesn't exist then it reports that ok. If you search for something that does exist then I get a ton of errors!

    Search for Research and you'll get errors. Strangely, Research errors, research doesn't ('R')
    I've already had problems with this clients server with SOAP and the extensions manager.

    Link: http://www.medinovaresearch.com/dev

    Any pointers as to what might cause this

    Cheers

    James

    Edit: Search isn't styled yet....

  2. #2
    Community-Moderator xchs's Avatar
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    Default Re: Search Help

    Hi vinchenzison,

    Quote Originally Posted by vinchenzison
    Any pointers as to what might cause this
    Yes, look at this FAQ entry.

    Further, it looks like there's a problem with the extension "slideshow2" (I get some 404 errors)

    Additionally, you should also check your navigation sub-template "nav_xxx.tpl" - there also could be a mistake with a wrong CSS ID identifier "nav"...
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  3. #3
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    Default Re: Search Help

    Thanks for the reply.

    Slideshow2 errors... do you mean no images are showing up? Everything fine from my end and also colleague in Switzerland.

    I think I'm gonna try get the client to change hosting also, problem is I'm off on holiday from Saturday for 6 weeks!

    Sorted Nav ID, thanks for the spot

  4. #4
    Community-Moderator xchs's Avatar
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    Default Re: Search Help

    Quote Originally Posted by vinchenzison
    Slideshow2 errors... do you mean no images are showing up? Everything fine from my end and also colleague in Switzerland.
    I mean this 404 errors I get:
    Code:
    http://www.medinovaresearch.com/dev/...g/loader-0.png
    
    HTTP/1.1 404 Not Found
    Date: Thu, 25 Nov 2010 23:05:54 GMT
    Server: Apache/2.2.3 (CentOS)
    X-Powered-By: PHP/5.2.11
    Expires: Thu, 19 Nov 1981 08:52:00 GMT
    Cache-Control: no-store, no-cache, must-revalidate, post-check=0, pre-check=0
    Pragma: no-cache
    Keep-Alive: timeout=15, max=68
    Connection: Keep-Alive
    Transfer-Encoding: chunked
    Content-Type: text/html
    ----------------------------------------------------------
    http://www.medinovaresearch.com/dev/...g/loader-1.png
    
    HTTP/1.1 404 Not Found
    Date: Thu, 25 Nov 2010 23:05:54 GMT
    Server: Apache/2.2.3 (CentOS)
    X-Powered-By: PHP/5.2.11
    Expires: Thu, 19 Nov 1981 08:52:00 GMT
    Cache-Control: no-store, no-cache, must-revalidate, post-check=0, pre-check=0
    Pragma: no-cache
    Keep-Alive: timeout=15, max=64
    Connection: Keep-Alive
    Transfer-Encoding: chunked
    Content-Type: text/html
    ----------------------------------------------------------
    http://www.medinovaresearch.com/dev/.../loader-10.png
    
    HTTP/1.1 404 Not Found
    Date: Thu, 25 Nov 2010 23:05:54 GMT
    Server: Apache/2.2.3 (CentOS)
    X-Powered-By: PHP/5.2.11
    Expires: Thu, 19 Nov 1981 08:52:00 GMT
    Cache-Control: no-store, no-cache, must-revalidate, post-check=0, pre-check=0
    Pragma: no-cache
    Keep-Alive: timeout=15, max=69
    Connection: Keep-Alive
    Transfer-Encoding: chunked
    Content-Type: text/html
    ----------------------------------------------------------
    http://www.medinovaresearch.com/dev/.../loader-11.png
    
    HTTP/1.1 404 Not Found
    Date: Thu, 25 Nov 2010 23:05:54 GMT
    Server: Apache/2.2.3 (CentOS)
    X-Powered-By: PHP/5.2.11
    Expires: Thu, 19 Nov 1981 08:52:00 GMT
    Cache-Control: no-store, no-cache, must-revalidate, post-check=0, pre-check=0
    Pragma: no-cache
    Keep-Alive: timeout=15, max=69
    Connection: Keep-Alive
    Transfer-Encoding: chunked
    Content-Type: text/html
    ----------------------------------------------------------
    The mentioned images for the loader are present?
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  5. #5
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    Default Re: Search Help

    Just checked and all those images exist on the server..

    I'm struggling to replicate the error. Have cleared cache, checked with Opera, Safari, FF, IE but shows fine.

    Strange!

  6. #6
    Community-Moderator xchs's Avatar
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    Default Re: Search Help

    Hmm, when I try to load one of these images directly in the browser, e.g. http://www.medinovaresearch.com/dev/ind ... ader-0.png then I get a "Page not found" error. Have you configured an appropriate "Error 404" page in your back end module "Site structure"? I would suggest you to repair the extension in the back end module "Extension manager".

    For your information: There's still a problem with the CSS ID "nav". You can use a CSS ID only once on a page. You added this ID in the navigation template, so this would be repeated accordingly.
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  7. #7
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    Default Re: Search Help

    I'm not actually using the nav ID so I've removed it altogether

    Extension Manager not working on this server, issues with SOAP I'm trying to get sorted by a non-existent support!

    I'm enabled URL rewrites and http://www.medinovaresearch.com/dev/plu ... ader-0.png works for me now instead of redirecting.

  8. #8
    Community-Moderator xchs's Avatar
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    Default Re: Search Help

    Yes, now it works for me, too!
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