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Thread: Reset form bug

  1. #1
    User
    Join Date
    01-03-18.
    Posts
    33

    Default Reset form bug

    In Contao Version 4.13.35 There seems to be a possible bug. Trying to enter a users email and username and the form says account not found, even though everything is right. I try it with other accounts and it works...
    I think it could possibly be with their email address... it's like "a-b-lastname@example.com"
    I this something that Contao would not recognize on the Password reset form?

    Thanks

  2. #2
    Community-Moderator xchs's Avatar
    Join Date
    06-20-09.
    Posts
    1,293

    Default

    The latest version is currently Contao 4.13.52. You should therefore update to this version first.

    If the problem then still persists and is reproducible, you can create a ticket here: https://github.com/contao/contao/issues
    Contao Community Moderator
    → Support options

  3. #3
    User
    Join Date
    01-03-18.
    Posts
    33

    Default

    Figured it out... the user had disable = 0 in the column and so it couldn't find them... At least it wasn't a contao problem... more a chatGPT problem... haha

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