Originally Posted by
ciaobello
You can check this if you create 2 new folders. Once with the file manager from Plesk and the other time with a ftp program. If the permissions not are equal you need strictly use the option who works.
Probably if you talk with the Provider, you should find this out too.
I had a provider where i had to work strictly with this "extplorer" that i not allways had issues with Permission, Ownership Problem with the data.
I dont know how good you now Linux. But most Providers use Linux based systems for Webhosting. If you not run php as fast-cgi, you have to create the folder Structure with a program who has same ownership as www-data or similar.
With the safe-mode-hack you are giving Contao exact this rights to run it on the server with www-data ownership (Contao loggs in as a FTP User). But Save-Mode-Hack is old shool. By a provider who has his system up to date you don't need the save-mode-hack anymore. So this indicates, if your provider is not able to help, that you have to moove on.
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