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Thread: Can't access Install Tool on C4.8

  1. #1
    User
    Join Date
    11-16-11.
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    Hamburg
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    39

    Default Can't access Install Tool on C4.8

    I have two Contao 4.8 live installations (4.8.2 and 4.8.4), both on all-inkl, so I'm not really sure, whether it is about the provider or Contao.
    I suddenly can't access Contao install tool (/contao/install) on both these installations. I keep getting Error 500.

    The log in both cases says similar things, something like this:
    Code:
    PHP Fatal error:  Allowed memory size of 268435456 bytes exhausted (tried to allocate 532480 bytes) in /www/htdocs/.../var/cache/prod/ContainerJxx28xd/appContao_ManagerBundle_HttpKernel_ContaoKernelProdContainer.php on line 430
    PHP Fatal error:  Allowed memory size of 268435456 bytes exhausted (tried to allocate 532480 bytes) in /www/htdocs/.../vendor/composer/ClassLoader.php on line 444

  2. #2
    Community-Moderator xchs's Avatar
    Join Date
    06-19-09.
    Posts
    1,278

    Default

    Try to increase the PHP memory limit. Edit your web/.htaccess and add e.g.
    Code:
    php_value memory_limit 512M
    Contao Community Moderator
    → Support options

  3. #3
    User
    Join Date
    11-16-11.
    Location
    Hamburg
    Posts
    39

    Default

    yeah, but why suddenly this problem?

    Also, doesn't it mean, every time someone access this website, the server will allocate much more memory than it is needed? The problem is only encountered when the Install Tool is accessed...
    Last edited by vini; 10/11/2019 at 22:06.

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